Frequently Asked Questions
Yes, Spanish speaking care providers are readily available and other languages are available on a case by case basis using available community interpretive services.
We serve patients within a 60 mile radius of Tucson, Nogales, and Las Vegas.
Yes. Our office is staffed 24 hours a day, 7 days a week, 365 days a year. Nights, weekends, holidays—we’re here to assist you when you need us!
You or your insurer pays Dependable for homecare services. Dependable pays the employee who is providing the homecare services.
Each of our employees is required to attend monthly in-service training conducted by health-care professionals. This training ensures that our employees maintain quality care and service and fosters constant skills improvement. Dependable Health Services also maintains a Professional Advisory Committee that serves as a resource for innovative health-care ideas.
A “plan of care” is developed with, and for, each client. A Dependable RN Case Manager collaborates with the client, the client’s family and the physician to define each individual’s plan. This plan specifies the level and type of care needed, and the frequency of treatment. The Case Manager then serves as the conduit though which information passes from the client, doctor and caregivers. The plan of care is then updated every two months, or more often if required.
Simply stated, home care involves health-care services provided in a patient’s home. But there is much more to it than that. Home care is a collaborative effort involving the patient, the patient’s family, the physician and professional caregivers in providing health care in the home that improves the patient’s quality of life by:
- Minimizing illness or disability
- Maximizing the patient’s potential
- Restoring, maintaining and improving health whenever possible
- Promoting the patient’s independence and sense of well-being
There are many benefits to home care. It is one of the most cost-effective ways to provide health-care services, since it is more affordable than nursing homes or other institutions. Home care helps thousands of elderly and disabled residents maintain independence in performing daily activities; most individuals are much more comfortable being in a familiar home environment rather than in an institution. And studies have shown that recovery time can be quicker at home than in a hospital. Home care can be ideal for people who:
- Are recovering from a recent hospitalization due to illness or surgery
- Are in need of additional care after being released from a nursing home
- Want to live independently but need assistance doing so due to a physical or psychological deficit
- Have chronic health issues and need help managing their disease
Dependable Health Services understands how important it is to be in familiar surroundings, to have family and friends nearby, and to have professional health care available to enhance your quality of life.